Question&Answer

An organization need to implement a new regulation inquired by government with specific date when this regulation will be enforced; However, the government has only provided high-level information on the regulation’s requirements. Therefore, changes in definitions are to be expected due to uncertainty. Which life cycle should the project manager use for this project?

A predictive execution strategy.

An iterative execution strategy.

An agile execution strategy.

A hybrid execution strategy.

While creating the work breakdown structure (WBS) with the team, the project manager highlights that the customer requested a proof of concept and will only continue the project based on the results of the proof of concept. A key team member insists that since the customer has a history of requesting proof of concepts and continuing with the projects, the team needs to plan for the whole project, not just the proof of concept. What should the project manager do?

Instruct the team member to continue with current work

Evaluate the scope of work as described in the project charter

Implement the 100% rule for creating the WBS

Validate with the team member and create a WBS for the entire project

An agile project team received an assignment to develop an industrial system that interfaces with robots. The project team does not have any previous experience performing this type of work. Team members are interested in acquiring such expertise but it may result in a project delay. How should this situation be handled?

Hire a consulting company to address the robotic interface questions, when necessary, and to help avoid delays and quality issues

Add an experienced professional to the team to reinforce knowledge sharing and help growteam expertise in the new product

Create a separate team with experienced members who understand the technology and split The product backlog according to team specialization

Use a robotics vendor company to develop the interfaces so the team will not be held back by a lack of expertise in this type of work

A project manager held a meeting and framed the project schedule. A critical stakeholder, who was not consulted at the time of the schedule discussion, complained that the published dates are not agreeable due to a pre-scheduled task for another assignment. What should the project manager do first?

Organize a new schedule framing meeting with the critical stakeholder to obtain input

Discuss with the project sponsor and create a new project schedule

Analyze the root cause of the issue and update the communications management plan

Reach out to the project sponsor and request additional resources

Three testers joined the project team just before the end of the buil During the project team meeting, the testers indicated that the project quality is poor, and they should not continue testing until all the defects are fixe Which two actions should the project manager do? (Choose Two)

Stop the project and review the output

Ask the testers to provide additional information

Brainstorm the issue with the project team

B+C

A project manager is working on a software development project. A team member complains that since the tasks are very simple, there is no reason to perform quality control. The project manager understands that removing the quality management plan from the project will also help to save money, which is important to the customer. What should the project manager do?

Register starting the project without a quality management plan as a risk, and allocate the budget savings to the management reserve

Develop the quality management plan, as quality is as equally important as cost and schedule management

Get confirmation from management that the team member has enough experience to build software without quality control

Ask the customer to order external quality audit after accepting the project deliverable, and decrease the project budget

A project is halfway through its execution phase. The quality specifications for the project deliverables are formally accepted. However, a key stakeholder is dissatisfied, stating that the deliverables do not meet the quality specifications. What should the project manager do in this situation?

Inform the project sponsor of the stakeholder’s dissatisfaction

Review the requirements traceability matrix and conduct inspections

Document the issue in the issue log and send a report to management

Notify the stakeholder that arbitration procedures will be followed

A project manager has been asked to participate in the procurement process for a software application that allows customers to buy online e-learning courses; the project manager will take over the project once the supplier has been source What should the project manager do before the project starts?

Ask the project sponsor to involve the legal department in the negotiation for the project agreement

Notify the project sponsor that the project manager can’t be involved in the agreement negotiation process

Inform the project sponsor that once the agreement has been signed, there can’t be any changes to the scope of the project

Ensure that the requirements for the project are understood and that the objectives are verified before approval of an agreement

Within a project, senior management is requesting project information so they can analyze the data to make project decisions. What information should the project manager provide so that senior management can get a broader view of the project?

Risk register information

Resource breakdown structure (RBS)

Milestones status report

Higher-level activities completed

A project team is working on the design of a solution for a complex project. Due to a lack of clarity of the customer’s requirements, daily meetings were agreed upon between the team and the customer. There are a few external contractors in the project who do not agree with this idea as they feel it is a waste of time. What should the project manager do?

Welcome and involve the contractors as part of the project team

Ask the contractors to meet with the customer independently

Ask the customer to develop a document with the requirements

Warn and penalize the contractors who do not attend the meeting

A company is building a minimum viable product (MVP). How can the project manager help to ensure the company builds a high-quality product?

Partner with a qualified third-party vendor to develop a product that meets the requirement

Hire a quality engineering leader to drive the strategy

Determine the quality metrics for the product and recommend options for improvements

Ask the product manager to spend more time improving quality

A key stakeholder for a construction project has been spending a lot of time at the site and interrupting the team’s efforts while carrying out their daily work. How should the project manager handle this issue?

Arrange an ad-hoc meeting to address the stakeholder concerns to team

Escalate the situation to project sponsor(s) as the stakeholder behavior is impacting project progress activities

Work to understand the key stakeholder’s concerns, and provide feedback in regular status report

Reinforce with key stakeholder that project progress is on schedule

During the third iteration of a project, the main sponsor retired from the company, and a new sponsor was appointed. The new sponsor is not familiar with the agile approach for project delivery, which leads them to request more control over the project team. What should the project manager do?

Schedule a meeting with the new sponsor to explain the agile approach and how teams are supposed to be self-organized

Review the sponsor’s request with the project team during the next daily review meeting to provide the requested control

Schedule an emergency meeting with the project team so they fulfill every request that comes from the sponsor

Review the sponsor’s request with the project team during the next iteration review meeting to obtain a team decision

You are working on a web development project. You looked on the internet for some off-the-shelf software to support the project. Your internet search may lead to better products but which of the following problems are associated with those products?

Off-the-shelf products always charge variable rates

Often the software does not work

It is difficult to get support after installation

Internet search cannot be used for highly complex procurements

A project manager works with a global virtual team. The team is facing difficulty in communicating with each other and often misses important messages. This difficulty leads to missed deadlines. What should the project manager do to enhance project team effectiveness?

Implement team colocation to improve communication

Identify the root cause of communication issues

Initiate daily communication of project progress

Schedule a communications control board meeting

A project team is working on the design of a solution for a complex project. Due to a lack of clarity of the customer’s requirements, daily meetings were agreed upon between the team and the customer. There are a few external contractors in the project who do not agree with this idea as they feel it is a waste of time. What should the project manager do?

Welcome and involve the contractors as part of the project team

Ask the contractors to meet with the customer independently

Ask the customer to develop a document with the requirement

Warn and penalize the contractors who do not attend the meeting

A project in the execution phase is behind schedule and is missing some materials. The contractor submits an offer to supply the missing materials and reimburse the cost since the internal procurement process will cause more delay. The project manager doesn’t agree with the costs submitted by the contractor for the missing materials. What should the project manager do next?

Ask the project sponsor to allocate more budget to cover the costs

Update the procurement management plan and negotiate with the contractor

Ask the contractor to review the offer and reduce the costs

Update the procurement strategy and negotiate with the contractor

A project manager has team members around the world in many different time zones. Project work frequently stalls because people in one office need to wait until another office is awake to have questions answere What should the project manager have done to avoid this?

Ensured that the project would be the highest priority for all team members

Planned and scheduled tasks and work packages to overcome geographical and time zone challenges

Learned more about how each team member prefers to communicate before assigning project work

Used communication tools, such as videoconferencing, so different offices could communicate

A project manager has been assigned with initiating a large project to deliver complex equipment. Part of the project will be the result of a long research process, but once this is completed, the other part of the project must be incrementally delivered to the customer. Which approach should the project manager choose for this project?

Adaptive

Hybrid

Predictive

Agile

A company has decided to initiate a project to eliminate a sales channel that has been unprofitable for the past three years. Some members of the project team are pessimistic about the project. How should the project manager do in this situation?

Communicate the project’s impact and plans to engage the project team throughout the project

Engage the functional managers to describe the project’s impact to the team members directly

Escalate the team’s concerns and ask the project sponsor to change the team’s composition

Provide team members with specific and clear instructions on the project objectives and tasks

During an inspection, the production phase was stopped because the inspector claimed that regulatory labels were missing. What should the project manager do?

Conduct an expert judgment evaluation

Update the lessons learned register

Review the quality management plan

Review the risk management plan

A struggling company is executing a critical project. However, due to external environmental changes, there is not enough funding to complete the project. What should the project manager do first?

Reduce the scope of the project to match the available funds

Park the project until the external environment is favorable

Ask the project sponsor to look for additional funding

Assess the impact and evaluate alternatives to accommodate the change

A new project manager learns the work assigned to the team has already been decomposed to its lowest level. The project manager reviews the work and feels some additional, useful information is missing. What should the project manager review?

The WBS dictionary

The requirements traceability matrix

The project charter and scope statement

The business requirement documents (BRD)

As a supplier, who was tasked with providing an important component for a project, is unable to deliver the materials due to a large-scale labor problem. What document should the project manager use to update the details and communicate to relevant stakeholders?

Project schedule

Issue log

Risk register

Change request

A project team member identified a procurement risk and sent an email to the project sponsor highlighting the risk. The sponsor forwarded the email to the project manager asking for further details. After speaking with the sponsor, the project manager decided to take preventive action. What document should the project manager review with their team?

Quality management plan

Communications management plan

Risk management plan

Procurement management plan

Project reviews are done regularly in a project .The team has encountered a critical technical issue that will be discussed in the next project review. Who should the project manager invite to the review for an effective decision on the way forward?

Project team

Management team

Stakeholders team

Internal team

A project manager is leading a large-scale project that involves 70 stakeholders. The project manager has heard various comments and expectations from the customers, some of which are contradictory. Consequently, some requirements are not clear. What should the project manager do to build consensus regarding the requirements?

Escalate the issue to the management team for their review and guidance

Organize a face-to-face meeting with all stakeholders to understand their interests and concerns

Create a survey template to collect feedback from stakeholders to reach an agreement

Leverage expert judgment to determine the requirements that should be considered

A project manager is working on a software development contract. The project is halfway through a 3-year contract when there is a change in the political landscape and 20% of the stakeholders are replace Almost immediately decisions become delayed, invoices go unpaid, and meetings become unmanageable. What tool would assist the project manager to better understand the new project landscape?

Communications analysis

Power distance analysis

Stakeholder analysis

Engagement analysis

A project manager is working on a multinational project that has more than 100 stakeholders. The project manager is concerned about the appropriate stakeholder participation and involvement level required for successful project delivery. What should the project manager do?

Communicate with the stakeholders to find a solution

Review the issue log with the project stakeholders

Evaluate the stakeholder engagement assessment matrix

Perform a stakeholder assumption and constraint analysis

During a project, the project manager’s immediate director is communicating directly with the client to approve changes without the project manager’s knowledge. This is causing confusion in the project team where the scope is changing in the backgroun As a team facilitator, what should the project manager do to avoid this?

Identify the problem’s root causes and define the ground rules with all project team members to minimize interferences

Reunite with the project team members affected and tell them not to reduce the team’s capacity

Hire a coach to help all project teams to improve their abilities to solve problems on their own

Recommend to the project team members that they should improve their planning and make their stories smaller

On your project you handle known risks by performing the Plan Risk Responses process. Which of the following would you use when you encounter unknown risks?

Risk Reserves

Risk Mitigation

Risk Transfer

Risk Acceptance

A few major road project is starting, and the contractor has contractually committed to submitting regular status reports and participating in integration meetings. Halfway through the project lifecycle, the contractor stops participating in meetings and submitting reports, stating these items consume too much time. What should the project manager do first?

Assess the risk of the contractor not attending meetings and submitting reports for the rest of the project and escalate it to the project sponsor

Remind the contractor that they committed to attending meetings and submitting reportsper the contract

Submit a claim for not fulfilling the contract terms and handle the claim in accordance with The alternative dispute resolution

Speak with the company’s lawyer and request that they demand the contractor fulfill their Contractual commitments

A project requires the procurement of a large amount of equipment that needs to be on-site before any other activity can begin. The procurement department has a lengthy approval process. What should the project manager do?

Contact the vendor that supplied similar equipment for a previous project

Use the existing equipment and replace it later with the new equipment

Ask the project sponsor to expedite the vendor selection process

Work with the procurement team to find alternative options

You are performing the Plan Risk Responses process for your manufacturing project when encounter a critical risk that may have a high impact on the project completion. All the following are valid responses, except?

Allocating Contingency Reserves

Developing Fallback Options

Conducting Bidder Conferences

Reviewing risks driven by strategies

A project manager is managing a technical project that requires intensive documentation as part of the key deliverables. In a project review meeting, a key stakeholder reports that the latest documentation provided by the project manager includes a reference to unrelated products. What should the project manager do?

Assign a technical writer to the project

Develop a standard for document quality control

Ask the project management office (PMO) to support and review all deliverables

Log the issue in the risk register and the issue log

One of the key stakeholders on the project team reaches out with an additional requirement that may impact the overall schedule. A discussion with another stakeholder suggests that this might just be a small task. What should the project manager do?

Perform a qualitative risk analysis

Request further clarification of the requirement

Coordinate design document preparation

Manage the engagement of this stakeholder

A new project manager is assigned to a project midway through its implementation. During the first risk review meeting, the project manager notices that the version of the risk register used by the project team members is different from the one the project manager is using. What should the project manager have done to avoid this issue?

Referred to the communications management plan

Validated the issue log

Validated the project artifacts

Performed expert judgment

During project execution, a project manager discovers that the budget at completion has shifted significantly and is higher than expected. What should the project manager do?

Perform a root-cause analysis of the project performance

Adjust the original budget estimates with the current cost variance

Review the activity duration to reforecast the project completion date

Negotiate the project changes and adjust stakeholder expectations

A company is interested in reducing production costs in one of its production lines. When the project charter was about to be approved, one of the key stakeholders questioned the project’s value and caused a delay in the approval. What should the project manager have done to avoid this setback?

Developed benchmarking

Assessed feasibility and impacts

Detailed the project charter

Analyzed stakeholders

A project stakeholder complained that they did not receive an important delivery that was stated in the schedule. The team member responsible for this deliverable explained that they sent an email to the stakeholder advising them that the deliverable would not be delivered on time. What should the project manager have done to avoid this situation?

Confirmed that the stakeholder was made aware of the delivery delay

Communicated with the stakeholder directly regarding the delivery delay

Told the team member to send the unfinished deliverable to the stakeholder and finalize it later

Ensured that the team member did not communicate directly with the project stakeholder

A project team member identified a defect in the initial solution design for a project. The stakeholders are not sure whether to deploy the system or not. What should the project manager do?

Propose a solution redesign for the project

Perform risk analysis against the issue

Revise the project’s quality control measurements

Develop a mitigation based on the solution design

A third-party supplier demands payment for the services provided for a project. The agreement was that payment would be made after the organization receives payment from the client. The third-party supplier lacks the capital to meet their payroll and has informed the project manager that if they do not receive payment quickly, they will withdraw team members from the project. What should the project manager do?

Explain the third-party supplier situation to the client and request payment

Inform the client that the project must be delayed until payment is received

Reassign resources from other projects to pay the third-party supplier

Process a bank loan to pay the payroll of the third-party supplier

During the early phase of a project, the requirements documentation was not approved. It was identified that the leader of a user party was not included in any of the requirements collection communications. Which of the documents was likely missed or outdated?

Stakeholder register

Risk register

Project charter

Business documentation

A company is moving its headquarters to another city. The project manager responsible for the assignment has been using a predictive approach during the transition. However, the information systems will be migrated using an agile approach. The project manager needs to decide which kind of contract to sign with the vendor responsible for migrating the systems. The project manager is concerned about controlling finances while delivering results. How should the project manager address this situation?

Sign a single agreement for the whole project

Confirm payment after each project retrospect

Negotiate payment after all project migrations completed

Use fixed-price increments as user stories are completed

A project manager who takes over halfway through a project determines that the cost performance index (CPI) is 0.65. A detailed audit identifies that the project cost was analogously estimated, and the audit team thinks that something was missing in the way the estimates were done. What should have been done to avoid this problem?

Utilize three-point estimates

Validate the schedule performance index (SPI) to evaluate deviation

Include lessons learned from past projects

Use bottom-up estimating

A project manager of a high-risk project is concerned about a delay in the schedule that might force the project to move its go-live date. What should the project manager do next?

Capture the risk on the risk register and monitor it to prevent it from becoming an issue by taking the proper response action

Raise a change request to the change control board (CCB) to ask for funds to onboard new resources to expedite the project

Ensure that the project meets the committed timelines as this is the core objective and purpose of the project

Ask the sponsor to start a new project to support the existing project and help it meet the original timeline

A project manager noticed that a team member has been struggling with some tasks, which may ultimately impact the completion date. Team morale is low because they will get the expected bonus if they do not finish on time. What should the project manager do?

Update the project schedule and budget estimates

Ask the client to approve a delay in the project schedule

Acknowledge the team for their accomplishments, encourage them, and offer assistance to avoid future delays

Ask the human resources (HR) department to replace the team member and add an additional resource

The project manager has observed that two team members have been arguing with each other openly at meetings. To push their ideas through, each team member individually spoke with the sponsor directly and made decisions without informing the project manager or other team members. What two actions should the project manager take?

Ask the team members to work it out themselves

Address the behavioral issue with each team member

Reiterate ground rules at the next meeting and ensure that all team members are clear about these rules

B+C

During a meeting to define project scope, a stakeholder tells the project manager that the main requested feature in the contract is not applicable, and this is documented in the lessons learned. What should the project manager do?

Ask the sponsor to close the project and pay the contracted penalty

Meet with the sponsor to ask for their support

Check with the team to learn what can be done, and consult an expert

Check that this information was documented correctly

A project manager has been asked to participate in the procurement process for a software application that allows customers to buy online e-learning courses. The project manager will take over the project once the supplier has been sourced. What should the project manager do before the project starts?

Ask the project sponsor to involve the legal department in the negotiation for the project agreement

Notify the project sponsor that the project manager can’t be involved in the agreement negotiation process

Inform the project sponsor that once the agreement has been signed, there can’t be any changes to the scope of the project

Ensure that the requirements for the project are understood and that the objectives are verified before approval of an agreement

A major national company known for quality products has just selected a small subcontracting firm to assist with a project. The project manager from the subcontracting firm is meeting with the project team to ensure that the project is delivered according to the customer’s standards. In order to ensure this, what should the project manager define and document?

Risks

Objectives

Estimates

Quality Requirements

A project manager received the project charter for a new product. The project is expected to have two main deliveries: the hardware part that has detailed specifications already defined, and the user interface software that only has basic specification and a requirement for a user experience design approach. What project management approach should the project manager use?

The software development has a high uncertainty level, so an agile approach is recommended for the project

A hybrid approach will work, using agile for software development and a predictive approach for the hardware deliveries

The deliverables are significantly different, so the project should be split into two projects that are driven by a program

The scope is well defined, therefore, a predictive approach is straightforward and the hardware and software can be synchronized on the gates

A third-party supplier demands payment for the services provided for a project. The agreement was that payment would be made after the organization receives payment from the client. The third-party supplier lacks the capital to meet their payroll and has informed the project manager that if they do not receive payment quickly, they will withdraw team members from the project. What should the project manager do?

Explain the third-party supplier situation to the client and request payment

Inform the client that the project must be delayed until payment is received

Reassign resources from other projects to pay the third-party supplier

Process a bank loan to pay the payroll of the third-party supplier

A client has asked the project manager for the program status report. The project manager sent the report and then realizes that they accidentally included another manager from the client’s organization on the email. Which approach should the project manager take?

Contact the other manager and ask them to delete the email

Inform the client and their supervisor about the mistake

Wait for the client’s feedback regarding the report

Resend the email to the client, excluding the other manager

A project manager is leading an innovation project that is facing a lot of risks due to a high level of uncertainty. What strategy should the project manager use to manage these risks using an agile approach?

Develop an agile risk matrix to track, assess, and evaluate the uncertainty of the project

Implement a scrum risk retrospective to analyze the risks at the end of the project

Assign an agile risk manager to better understand and track the project risks

Evaluate the risks constantly and reprioritize work as the project progresses

After finalizing a complex project, the project manager notices that multiple risks became issues during the execution phase. Unfortunately, the project manager was not prepared to deal with them as they were low probability and impact risks. What should the project manager have done to avoid this situation?

Scheduled daily meetings with key stakeholders to assess project risks

Hired a risk analyst to constantly monitor the project risks

Classified all risks as high probability and impact

Assessed and prioritized risks continuously along the project lifecycle

A project to develop a large hydropower plant is in the implementation phase and is managed using a hybrid approach. What should the project manager do to ensure full compliance of quality requirements during the execution phase?

Analyze the quality requirements

Plan quality management

Continually survey the quality of the deliverable

Set up quality policies and procedures

A key project stakeholder does not attend any of the project meetings and is providing false information that the project team is not delivering on time. What should the project manager do to address this situation?

Email the latest status report to the key stakeholder

Discuss communication needs with the key stakeholder

Create a new communication artifact for the key stakeholder

Share the meeting recordings with the key stakeholder

A project manager is working on a software development project. A team member complains that since the tasks are very simple, there is no reason to perform quality control. The project manager understands that removing the quality management plan from the project will also help to save money, which is important to the customer. What should the project manager do?

Register starting the project without a quality management plan as a risk, and allocate the budget savings to the management reserve

Develop the quality management plan, as quality is as equally important as cost and schedule management

Get confirmation from management that the team member has enough experience to build software without quality control

Ask the customer to order external quality audit after accepting the project deliverable, and decrease the project budget

A construction project to build a fish hatchery is in execution. The operations group notified the project manager about a concern that might turn into a potential issue; However, the concern could not be addressed. In which project document should the project manager record the concern?

Request for information

Scope statement

Risk register

Issue log

During the project planning phase, a project manager is informed that they cannot start one activity before another department implements the required IT system. What should the project manager do?

Fast track this dependency to avoid delaying the project

Perform integrated change control

Ask IT to prioritize the needed system to meet the schedule

Include the dependency in the project schedule

A project manager is managing a project in the execution phase, which was agreed upon with the sponsor. However, the sponsor is constantly micromanaging and requesting iterations that are affecting the team’s effectiveness. The sponsor indicates that if the project scope is not affected, these iterations are needed to simplify the project. How should the project manager handle the situation?

Review validation and control procedures

Perform stakeholder requirements activities

Approach the sponsor about using an agile approach

Discuss reducing interruptions with the sponsor

A project presently in the testing stage is nearing the closing phase, which will transition the complete project to the company’s operations support team. However, many new members have just been added to the operations support team who are not familiar with the project and the project’s acceptance is now at risk. What should the project manager do to mitigate this transition risk?

Request the steering committee to reevaluate the feasibility of transitioning and closing the project given the personnel changes on the operations support team

Request the steering committee to train only the selected operations team members who are familiar with the project and then train the new team members separately

Request the steering committee to exclude the new team members during the transition and train the new members after the planned transition is completed

Request the steering committee to authorize an early project deployment (transition release), and engage the operations support team in the early release

A customer asks the project manager to complete a project 10 days earlier than planned due to marketing constraints. After discussing this request with the project team, the project manager concludes that this can be achieved if a few activities can be overlapped. Which approach should the project manager take?

Fast-track the activities based on limitations and dependencies

Release the minimum viable product (MVP) earlier and enhance it in the next iteration

Review the schedule and perform resource leveling

Add subject matter experts (SMEs) to perform the project activities in parallel

A project manager had to schedule additional planning sessions to add requirements from an international stakeholder. The stakeholder expressed concern about the product not meeting the client’s needs. Which factor should the project manager have considered when developing the product?

Responsibility matrix

Stakeholder’s location

Availability of resources

Stakeholder’s needs

A project in the execution phase is behind schedule and is missing some materials. The contractor submits an offer to supply the missing materials and reimburse the cost since the internal procurement process will cause more delay. The project manager doesn’t agree with the costs submitted by the contractor for the missing materials. What should the project manager do next?

Ask the project sponsor to allocate more budget to cover the costs

Update the procurement management plan and negotiate with the contractor

Ask the contractor to review the offer and reduce the costs

Update the procurement strategy and negotiate with the contractor

A project manager has been given a critical, 5-day window and is allocated a maximum of $100000 as a contingency reserve. After 3 days of work, the project manager completed two actions and spent $80000. What should the project manager do next?

Complete all actions and then inform the client of the additional cost and schedule overrun needed to complete the project

Stop the work and raise a project change request to the change control board (CCB) for additional funds and a project schedule extension

As the CPI and SPI are greater than 1.0, re-evaluate and prioritize the remaining actions

As the CPI and SPI are less than 1.0, re-evaluate and prioritize the remaining actions

A project manager has taken over an existing project. According to the previous project manager, the project is on track and within budget. However, stakeholders are unhappy with the recent progress report since the metrics show that the project is delayed, and the cost is higher than expected. What should the project manager do?

Schedule a meeting with the previous manager

Submit a change request to the change control board (CCB)

Schedule training for project team members

Conduct an earned value analysis (EVA)

Several components of an expensive manufacturing project have been returned by the customer. The customer is complaining that the quality of the components is poor and is concerned that, as a result, their products will be returned due to quality issues. The project manager is certain that quality has been maintained. What should the project manager communicate with the customer to help assure them that the project has produced quality products?

Show the customer the tolerance and control limits

Show the customer sample results from the current batch

Show the customer a sample history of quality

Show the customer the quality control measurements

A company is working on a project to develop an integration of their existing systems. There are known issues in production. What should the project manager do?

Identify and remove impediments and mitigate the risk

Ensure the product owner reviews requirements with the team

Include acceptance criteria in the definition of done (DoD)

Review the quality control processes and procedures

A new team member is assigned to a team that consistently delivers each iteration. The new team member doesn’t understand many of the processes followed and begins to negatively impact the schedule. What should the project manager do?

Allocate time within the iterations to mentor the new team member

Assign easier activities to the new team member

Place the new team member on a performance improvement program

Ask another team member to take some of the new team member’s work

A few virtual team members are located in a region that generally has good internet connectivity. However, they frequently experience connectivity issues joining team calls during the day. What should the project manager do?

Determine what the problem is and develop an action plan

Ask the team members to use chat tools as an alternative to calls

Procure tools that consume less bandwidth for internal calls

Record the meeting to share with the team members who were unable to join

A project is halfway through its execution phase. The quality specifications for the project deliverables are formally accepted. However, a key stakeholder is dissatisfied, stating that the deliverables do not meet the quality specifications. What should the project manager do in this situation?

Inform the project sponsor of the stakeholder’s dissatisfaction

Review the requirements traceability matrix and conduct inspections

Document the issue in the issue log and send a report to management

Notify the stakeholder that arbitration procedures will be followed

A project manager is assigned to a project. There was a lot of conflict regarding the status of the project and compliance with international regulations. During a regular meeting, the sponsor wanted to know how frequently the risks are being reviewed. Which document project manager should check first?

Risk management plan

Risk register

Issue log

Risk report

A company is interested in reducing production costs in one of its production lines. When the project charter was about to be approved, one of the key stakeholders questioned the project’s value and caused a delay in the approval. What should the project manager have done to avoid this setback?

Developed benchmarking

Assessed feasibility and impacts

Detailed the project charter

Analyzed stakeholders

A senior project manager has included a junior project manager as part of the project team. During a coaching session, the junior project manager asks the senior project manager how to be efficient and reduce rework. What should the senior project manager respond?

Use a work breakdown structure (WBS) to create a project schedule based on the project and resource requirements

Monitor resource allocation to ensure that team members work 8 hours per day

Assign project tasks to the team regardless of their skills to accomplish the project schedule

Schedule daily meetings with key stakeholders to assess the effectiveness of the project management plan

A new product launch is in its initial stage, as requirements are evolving. Due to stiff market competition, the customer would like to launch the product keeping the scope flexible. The project team intends to start work based on the forecast of a similar project delivered last year. Which project approach suits the scenario?

Execute as a Scrum project.

Execute as a predictive project.

Execute using the same approach as the reference project.

Execute as a project with stage gates.

An agile coach & a technical writer for a globally distributed agile team are in a country with a 9 hour time zone difference from the agile team. The agile coach and project lead disagree on the timing for the daily standup. The project lead thinks the standup should be at 10:00 am local time, but the agile coach and technical writer feel that is an inconvenient time for them. How does the project lead ensure adherence to agile practices?

Inform the agile coach that the daily standup will be at 10:00 am local time and ensure all parties can attend.

Escalate to management that the agile process is not going to work and ask them to speak to the agile coach.

Have a discussion with the team, and agree on when the daily standups should be adjusted to…

Have two separate daily standups, one for the agile coach and technical writer and one for the agile development team.

A project manager has heard about the large volume of emails the team receives each day, which prevents them from doing project work. One team member has stated that they would like to be able to access project-related information when needed. To what type of communication is the team member referring?

Pull communication.

Mass communication.

Interactive communication.

Push communication.

An agile project sponsor informed the project lead that an executive would like an update on the project’s progress. What should the project lead do?

Provide a link to the project’s shared drive for the executive to search through for any artifacts that are of interst.

Invite the executive to the project’s meeting space to determine if the project information radiators meet their communications needs.

Reach out to the project management office (PMO) for the status report templates and provide updates in that format.

Ask the project sponsor or product owner to provide an update since the project lead should be trying to keep the team free from impediments.

A project lead is working on an agile project to build the team’s vision, including the decision-making process. It was decided that the team will vote on items, and if 80% of the team agrees on a decision, then it will be carried forward. At the first technical design meeting, all team members agree on a decision that project lead strongly disagrees with. How should the project lead proceed?

Refuse to let the team proceed with the work based on their decision.

Note all key reasons for this disagreement with the team, and let the team proceed forward with their decision.

Take the technical team leads aside and try to persuade them to change their vote.

Ask project champions to intervene.

A team member is openly criticized by other team members during a daily standup meeting for failing to complete two consecutive days tasks. What should the agile coach do first to address the situation?

Avoid the discussion, and re-emphasize team charter.

Let the discussion go on so that the team is clear on priorities for the day.

Address team members involved during next sprint retrospective.

Emphasize the ground rules and then focus on today’s activities and impedements.

A company that is heavily focused on using predictive approaches on-boards a new project manager who mostly used hybrid approaches in the past. The scope of the project contains few unclear requirements. How should this project manager plan the delivery of the project?

Ignore the unclear requirements and focus on the delivery plan of the project.

Wait for the requirements to be clearer before any further action is taken on the project.

Break down the requirements and prioritize the requirements into iterative work packages.

Escalate the issues of unclear requirements to the management team and wait for final authorization.

A project manager is working on an agile project. The organization decided to implement the scrum framework. The project manager organized a workshop to explain the differences between traditional project artifacts and the scrum approach. The most frequent question raised is what artifact will replace the project schedule. What should be the project manager’s response?

Product roadmap and sprint backlog.

Sprint backlog and scrum board.

Sprint plan and product roadmap.

Product backlog and scrum board.

A project manager is working with a customer’s team on a new project. Product requirements definitions are not yet firm/clear, but the customer wants to start activities asap. The organization is expecting product delivery for a specific date due to a regulatory requirement. Consequently, the project manager has decided to use a hybrid approach. Why did the project manager choose a hybrid approach?

A hybrid approach will enable project activities to start immediately and allow for a plan for the requirements definition

A hybrid approach will allow the project manager to revise the product specifications

A hybrid approach will allow for management of the requirement uncertainties as well as the date restriction

A hybrid approach will ensure the delivery date is accomplished and will eliminate product uncertainties

Based on a new company policy, an aviation software project has been structured to use an agile approach. The project is subject to industry regulations, which require detailed tracking and archival of product changes. What should the project lead use to understand the impact of compliance on this project?

User stories and release plan.

Product backlog and definition of done (DoD).

Scope of work and product backlog.

Sprint retrospective and release plan.

A project manager has been assigned with initiating a large project to deliver complex equipment. Part of the project will be the result of a long research process, but once this is completed, the other part of the project must be incrementally delivered to the customer. Which approach should the project manager choose for this project?

Adaptive.

Hybrid.

Predictive.

Agile.

A customer support team has planned short, iterative cycles for working on customer-reported issues. Recently, there was a surge of high-priority issues that disrupted the original plan, and the team’s manager is finding it difficult to manage the progress. Which approach should the project manager suggest using?

Agile scrum approach

Agile kanban approach

Spiral approach

Rapid application development approach

An iteration is about to finish, but the team is struggling to complete the stories that require more time. What should the project manager do first?

Meet with the project team to develop a proper resolution to the issue.

Request approval from the project sponsor to add more resources.

Prepare documentation to explain the issue and communicate accordingly.

Update the project artifacts to reflect the new deadlines reported.

A project manager decides to present a product to key stakeholders after two iterations ONLY. The stakeholders’ feedback was that the team seemed to have missed the mark on many features. What should the project manager do to avoid this in the future?

Set up requirements gathering sessions with key stakeholders to evaluate the scope once again and reprioritize the backlog based on the sessions.

Schedule adequate sprint demos to gather early feedback from the stakeholders and adapt the plan accordingly.

Evaluate the team’s skills to look for someone with experience in product design and assign that person the task of rebuilding the product interface.

Incorporate design thinking practices into the project life cycle to better understand the product’s personas and be more effective to match their needs.

A new marketing director just joined a software startup and is concerned that the agile model does not provide the needed accountability for their role. What should the responsible project manager do to ensure the vice president is comfortable with the project meeting its agreements?

Establish an executive review board where all stakeholders discuss and approve features and requirements.

Foster an environmental of open communication where all parties can discuss issues and agree on objectives.

Leverage the use of the review/demo sessions with the director to acknowledge that the agreements were met.

Require proper approval of all requirements from the marketing director and formally document the agreement.

A customer reviewed the plan for a project with high uncertainty. The customer expressed concerned about the work requiring so many iterations with a risk of not reaching the mandatory delivery date. Which approach should the project manager use in this situation?

Predictive approach.

Kanban approach.

Hybrid approach.

Agile approach.

A software company is launching a new product that needs to be ready before the summer season begins. After the discovery process, the team realizes that the requirements are very uncertain. What should the project manager do?

Ask to include some business subject matter experts (SMEs) in the team.

Register a risk and define a contingency plan to finish the project on time.

Assist the team in proposing a minimum viable product (MVP).

Invite stakeholders to discuss project requirements prioritization.

A project sponsor plans to fund the development of a software that has 30 features to be used in 10 different countries. The team feels overwhelmed with the amount of work to be done. What should the project manager do?

Support the team to find and execute the minimum viable product (MVP).

Organize project execution to satisfy the project sponsor’s request.

Encourage and motivate the team with project incentives.

Subdivide the team to handle different aspects of the project.

During the fifth sprint, a project lead noticed that none of the customer representatives have participated in any of the sprints. The team told the project manager that they had a prototype ready. What should the project lead do next?

Contact the customer to confirm that they received updates of the work in progress (WIP).

Tell the team to create a prototype manual to provide guidance for the end user.

Deliver a presentation about the capabilities to the Quality Assurance (QA) team.

Invite the customer representatives to the review meeting to review the prototype with the team.

In an agile project that is about 45% complete, most team members are siloed and lack an understanding of each other’s work. What would have most likely caused this communication breakdown?

The daily standup meetings were not consistently attended.

The weekly project status reports were not published regularly.

The sprint review meetings were not held regularly.

The project manager failed to develop a communications management plan.

An organization has historically executed most of its projects on predictive approach (waterfall). Executives are now migrating most of the organization projects to an agile methodology. What strategy is useful to help prepare the organization for this change?

Create an executives task force to monitor agile projects on daily basis.

Add two layers of managers who will be accountable for the agile execution.

Take a big bang approach of moving the whole organization to agile at once.

Improve organizational readiness by addressing impediments to agile in the organization.

A company is in need to implement a complex project while changing their current business model. The complex project requires multiple agile teams. What three options should the project manager have the testing team adopt as testing mechanisms?

Tests based on behavior and test-driven development.

Security and performance testing.

Story testing.

All of the above

During project initial stage, the team estimated activities for the next iteration in story points and agreed that each story point would be assumed to be equal to one day of effort during project execution. There are some activities estimated as two story points and others estimated as 100 story points. What should the project manager ask the team to do next?

Negotiate the estimation so it gets smaller.

Break down the larger activities into smaller ones.

Resize the story points.

Execute the smaller estimated activities.

A company starts implementing scrum, about halfway through the first sprint, communication issues surfaced... Some project team members are not in sync with other team members. What is the cause for this communications gap?

The project sprint board has not been updated.

Daily standup meetings were not held or enforced.

The project status dashboard has not been updated.

The communications management plan has not been developed.

An agile project is running its 5th iteration out of 10. After the last retrospective, the team members realize that they had to work extra hours to deliver the committed work. What should the project lead do?

Ask the team to have a lower commitment for the next iteration.

Implement a checkpoint in the iteration to verify if the team is on track.

Ask for additional team members to maintain the velocity.

Conduct a focused retrospective to help the team to discover the root cause.

During the setup of an agile project, product owner expressed clear interest in having features released during product development over having the product completed in one year. What should the project manager do?

Facilitate sprint planning sessions with a focus on defining the minimum viable product (MVP).

Design a set of metrics including velocity, which is a good measure of value delivered.

Promote a productive environment where everybody can work without interruptions from the rest of the team members.

Create a reward system recognizing group contributions to get people motivated and improve performance.

An agile team is working on a two-week sprint to deliver business value. About one week after the sprint starts, the product owner realizes that a regulatory compliance requirement was missed. The product owner reminds the team that this requirement must be completed in the current sprint or the organization will face a penalty. What should the project manager do to mitigate this risk?

Review the issue with the project sponsor and ask for more time to complete this requirement.

Complete an impact analysis as the scope of the sprint backlog cannot be changed after the sprint has started.

Include the compliance user story in the next sprint as the team is fully occupied with the current sprint.

Request the team to add the user story to the current sprint and let them work on it.

A company has transitioned to hybrid approach instead of predictive approach. The distributed project team’s agile knowledge is not consistent and varies from one team member to another. The project manager feels like this new methodology will impact the timely delivery of the project. What should the project manager do?

Use the predictive approach for team members who are not knowledgeable in agile project delivery practices

Ask to execute the project with a predictive approach since there is a budget and schedule risk

Use crashing to reduce the critical path to ensure enough buffer to include the impact of the agile methodology update

Plan for training on agile tools and techniques used in the defined hybrid methodology for consistent application by all team members

An agile project manager is in the process of converting project requirements document into epics, capabilities, features and stories. In how many iterations should the project manager estimate the story duration?

One iteration

Two iterations

Three iterations

Four iterations

A project manager is part of a team that is launching a series of features to comply with a new regulation. The team has only 6 weeks to release the features to the legacy applications. During the standup meeting, a software engineer indicated that the development of an important feature is on hold until the assigned designer completes a specific task. This delay is a serious road block to meeting the release date. What should the project manager do?

Meet with the design team manager to inform them of the current status and request an additional designer.

Ask the software engineer to move forward without completing the important feature.

Contact the design team manager and ask to reconsider the priority list based on the latest situation.

Meet with the designer to share the current status and develop a solution to complete the task.

A project delivers every two weeks. The customer raises a complaint because they do not perceive business value in the products delivered even though deliveries have been completed in a timely manner. Which activity should the project manager undertake?

Review the definition for the minimum viable product (MVP).

Change the delivery project approach.

Review the risk analysis.

Perform a cost-benefit analysis.

A project manager is working on a hybrid project that has been in progress for the last nine months. Some project stakeholders are becoming frustrated because they do not see the value added by the project. What should the project manager do to demonstrate the project value?

Invite the stakeholders to the next sprint review meeting and review the completed work.

Produce an extensive report highlighting the project’s accomplishments.

Ensure that stakeholders are aware of the current process challenges on the project retrospective.

Add resources to the project so all of the iterations will be completed earlier.

A team just adopted agile approach. During daily standup meetings, the team expressed concerns about delays in tasks execution. Project lead worked with the product owner to get clarity on the features. The lead asked the team to fast-track all product features to ensure delivery. Sprints are being completed but with either fewer features or low quality. What should the project leader have done to ensure success?

Asked the team to create an impediment log and keep it updated for use in the next sprint planning.

Directed teams to possible solutions that help in removing the impediments and contribute to a timely delivery.

Suggested to the team to add impediments as work items in the product backlog to be fixed in the next sprints.

Empowered the team to improve their processes, tools, and interactions to be more effective in delivery and removing impediments.

During a retrospective review, project team members say they are not completing tasks during the iterations due to interruptions and requests for help from other teams. As a team facilitator, what should the project manager do to avoid this?

Identify the problem’s root causes and define the ground rules with all project team members to minimize interferences.

Reunite with the project team members affected and tell them not to reduce the team’s capacity.

Hire a coach to help all project teams to improve their abilities to solve problems on their own.

Recommend to the project team members that they should improve their planning and make their stories smaller.

At the start of a project, the sponsor declares that demonstrating benefits from the product will be extremely important. The project sponsor calls a meeting with the project manager and the project leadership team to discuss the best approach because the project has a high degree of uncertainty and many changes are expected. What should the project propose?

Develop requirements and designs to support a faster product release.

Outsource development of the product to third party with more experience.

Recommend an agile approach so the project can be delivered iteratively.

Emphasize the adoption of a predictive approach to minimize ambiguity.

A project sponsor asked the product owner to deliver a functionality that provides highest return on investment (ROI) asap. Which artifact should the project lead use to track benefits?

Requirements backlog

Product backlog

Project charter

Project scope

A project team is struggling to understand key technical requirements, as information was not initially provided by the customer, although it is critical for the current iteration to clarify how tasks need to be carried out. How should the project manager approach this situation?

Request the customer to review/clarify features definitions for the current sprint.

Send a burndown chart of the current sprint to the customer and seek clarifications.

Educate the customer and have them participate in daily standup meetings.

Schedule weekly meetings and product reviews with the customer to clarify requirements.

A project manager is managing a project with a hybrid approach and has requested a senior team member to perform a quantitative risk analysis. The team member responds that they do not have the knowledge to perform such an analysis. What should the project manager do?

Help the team member to perform the quantitative risk analysis through coaching, mentoring, and training

Escalate the issue to the function manager

Perform the quantitative risk analysis for the team member

Contact the project management office (PMO) and request them to assign another team member who has the knowledge to perform this task to the team

A project development team is located in different areas around the world. Last week, a very important release was delayed because one of the developers did not respond on time to an email that was sent to everyone. The developer seems to have missed reading the email. What should the project manager do to avoid these situations?

Review the stakeholder engagement plan

Review the resource management plan

Review the risk management plan

Review the communications management plan

A company operates on a 2-year budgeting cycle. The project manager has been assigned a high-visibility project to deliver a brand new, innovative capability. While the requirements for the new capability are defined, the solution design is only beginning. The project manager’s boss is concerned that the final solution will exceed the budget for the project. How should the project manager do next to anticipate the budget impacts of the solution?

Perform scenario planning on each of the solution designs and incorporate estimates into the next budgeting cycle

Consult colleagues at other companies and use historical information to predict the final cost

Apply earned value techniques that compare planned to actual value delivered at key points in the project

Develop a work breakdown structure (WBS) and perform activity-based cost estimating

The project sponsor of a major initiative is consistently changing the prioritization of modular work packages. The team is used to three-week sprints and is becoming increasingly frustrated with the daily changes in scope. What should the project manager do?

Setup a meeting with the sponsor to explain the importance of keeping a strict sprint cycle

Decrease the sprint cycle to the average reprioritization request by calculating it in days

Setup a meeting with the project team and ask for their opinion on what to do

Move to a kanban strategy so that work can be reallocated more easily

A large construction project is progressing well as per the project objectives. The project manager would like to report the project’s value to the project sponsor and seek the next phase of funding closure. What should the project manager do?

Ensure a measurement system is in place like earned value analysis (EVA) to track project value for the project sponsor

Create a detailed project report on successes and challenges for the project sponsor

Submit a detailed report on the cost budget vs. the cost actuals as the project sponsor will want to know more about finances

Arrange a site visit to show the project sponsor the construction progress in person

A project manager had to schedule additional planning sessions to add requirements from an international stakeholder. The stakeholder expressed concern about the product not meeting the client’s needs. Which factor should the project manager have considered when developing the product?

Responsibility matrix

Stakeholder’s location

Availability of resources

Stakeholder’sneeds

A few major road project is starting, and the contractor has contractually committed to submitting regular status reports and participating in integration meetings. Halfway through the project lifecycle, the contractor stops participating in meetings and submitting reports, stating these items consume too much time. What should the project manager do first?

Assess the risk of the contractor not attending meetings and submitting reports for the rest of the project and escalate it to the project sponsor

Remind the contractor that they committed to attending meetings and submitting reports per the contract

Submit a claim for not fulfilling the contract terms and handle the claim in accordance with the alternative dispute resolution

Speak with the company’s lawyer and request that they demand the contractor fulfill their contractual commitments

A team member has encountered a technical issue, similar to the one faced in a successfully closed project. However, the team member did not know about the previous project and would like to resolve the issue on their own. What should the project manager do?

Reach out to the project manager of the previous project for assistance

Allow the team member to work through the issue as a training opportunity

Improve the risk management strategy and risk monitoring

Share the lessons learned from the previous project with the team member

A member of the board of directors has asked the project manager for the estimated cost of the minimum viable product (MVP). The estimated cost is needed in order to get formal approval for this project. How should the project manager report this cost?

Calculate the budget at completion (BAC) based on the completed and planned features

Determine the control accounts and use a top-bottom estimate

Estimate user story points and forecast a budget for that deliverable

Consider the cost performance index (CPI) based on earned value (EV) divided by costs

A project manager is executing a commercial building project. The project manager discovers that the required building permits have not been obtaine Obtaining the permits will delay the project by one month and will cost the project $35,000. The fine associated with continuing to build without the permit is $1,000 per day. What should the project manager do first?

Continue the project while trying to obtain the permit

Update the risk management plan

Review lessons learned from previous projects

Obtain the permit before continuing the build

A project manager is responsible for building a bridge. The high-level elements of the project are handled using a predictive approach. The software responsible for retracting the bridge has been developed based on agile principles. During software development, the workflow is often interruptedby various delays or impediments due to lack of information. How should the project manager handle this situation?

Increase retrospectives to deliver results fast

Make work visible using kanban boards

Incorporate small batches of work into the project

Apply lean manufacturing to limit the team’s work

A project engineer in country A is complaining about the sample received from the supplier in country B because the sample is not the correct length. During a telephone conference, the supplier checked the drawings and insisted that the measurement was accurate. What should the project manager do next?

Hire a company in country B to perform a quality check before shipment

Evaluate the procurement contract to determine the agreed upon specifications

Escalate the issue to the purchasing department for review

Add an additional task to cut the received part according to the specifications

A project manager has two projects that are being executed at the same time. The duration of the critical project must be reduced, but the project manager doesn’t have enough resources to achieve this goal. In addition, the schedule doesn’t have activities that can be overlappe That should the project manager do?

Use resource optimization to justify requesting more resources for the critical project

Analyze both projects to determine the most effective use of common resources

Apply fast-tracking techniques to compress the schedule of the critical project

Provide schedule optimization training to the project teams to improve their skills

A supplier informs the project manager that producing the quantity of a key component for the project will require an additional month. The project manager has to meet an important milestone in a week. What should the project manager do next?

Perform market research to find out if there are other vendors that can produce similar kinds of material

Submit a change request to the change control board (CCB) asking to extend the deadline in order to reflect the late delivery

Involve the legal department, as the vendor is breaching the contract by not delivering the full amount in time

Ask the vendor if the minimally sufficient materials can be produced in time to meet the deadline

In a project that will deliver a new product using new technology, the project team frequently discusses difficulties that may arise and possible strategies to address them. One team member sets up a meeting with the project manager to discuss their list of challenges and presents an extensive list of items that require continuous attention. How should the project manager use this event to maximize the benefits to the stakeholders?

Document the findings and update and redistribute the communications management plan

Validate the list of challenges and act on the valid items according to the priority indicated

Invite the team member to participate in the risk register and review the evaluation frequently

Present the list of challenges to the steering committee to gain buy-in before starting the activities

The project team is experiencing schedule delays due to issues arising with suppliers. Some of the tasks are on the critical path. What should the project manager do in this situation?

Discuss the critical path issues with the purchasing department

Review the critical path with the stakeholders to define next steps

Review the work breakdown structure (WBS) with the suppliers

Escalate the supplier related issues to the sponsor for resolution

To estimate the costs of a new project that is similar to a project that was implemented last year, the project manager meets with a group of experts from the previous project. The group uses a three-point estimating technique. The project manager submits the estimated budget to the project sponsor for approval. The project sponsor, who is new to the company, is concerned because the budget exceeded their expectations. What should the project manager do?

Review the organizational process assessment to determine if a contingency reserve was considered in the budget estimate

Review the historical information and lessons learned from last year’s project to justify the new budget estimate

Change the budgeting technique to a more accurate, bottom-up cost estimation

Use soft skills to convince the project sponsor to approve the new budget estimate

A project manager has been assigned to a new project. The project schedule is extremely short. During an iteration review meeting, the key stakeholder mentions that they are experiencing some inefficiencies in their work processes. What should the project manager do?

Perform a schedule impact analysis with the team

Ask the team to evaluate their process

Review deliverables with the key stakeholder

Seek support from the project sponsor

A project manager is working on a critical path activity and notices a delay in product delivery due to an anticipated event. What should the project manager do first?

Use the contingency fund

Update the risk register

Prepare a change request

Follow the risk response plan

A project lead has noticed that his agile team, accustomed to agile practices, while performing according to expectations, there is boredom with daily team practices among many of the project team members… What should the project lead do in this situation?

Challenge the team to find ways to increase levels of performance to improve the situation.

Speak with individual team members to determine what they would like to do to improve the situation in the team.

Have the team inform senior management of the situation and ask for recommendations.

Allow the team to self-organize and have them analyze the situation in their retrospective session and self correct.

A project team performs extremely well when it comes to delivering the value-added features to the customer in each sprint. However, they are missing the documentation portion, and the project manager must find a way to make sure the documentation is kept current. Which action should the project manager take?

Make documentation a standard part of the definition of done (DoD).

Assign a dedicated resource to work on the documentation during the project.

Create a specific sprint to deliver the project documentation.

Focus on the documentation after the features are delivered.

A local company is developing a new product using a remote team for the programming tasks of features. Product design comes from local team. During fourth sprint review, the product owner has concerns about the project’s outcomes. The remote development team is complaining that they do not clearly understand the requirements conveyed in the daily standup meetings… How should the project manager address this situation?

Determine the communication needs, environment, and tools to get the message across.

Document the risk in the risk management plan and use contingency reserves to hire a local vendor.

Evaluate and reassign the developing tasks to a local vendor who has worked on previous projects.

Review lessons learned from previous projects and organizational process assets (OPAs).

Two Companies are jointly developing a cutting-edge product. Based on customer’s feedback, technical marketing are urgently requesting a new feature to be integrated in a couple of weeks. First company front end is ready, but the second company requires four weeks to deliver the complete back-end components and is busy with the current release. What should the project manager do to attain an agreement involving both companies and an acceptance from technical marketing organization?

Create a special release four weeks after the current release to deliver the new feature in its entirely.

Stop the current release work for four weeks in order to work and deliver the new feature completely.

Plan the delivery of a minimum viable feature in two weeks to enable early showcasing of business value.

Add the new feature to the list for the next release and continue working on the current release.

During product’s last sprint review, the owner/sponsor stated that the product doesn’t deliver any value anticipated!!! The project manager disagrees as he/she believes the product does meet all specifications agreed upon, and the team is confused by the sponsor’s statement… What should the project manager do when using a hybrid approach?

Escalate the matter to executive board so they decide on next steps.

Prioritize the project backlog and ask the development team to fix the issues.

Review the project’s benefits plan with the sponsor.

Ask the product sponsor to terminate the project as it is no longer aligned to the expected benefits.

A project manager is assigned to a new project. The project is part of a large business transformation, and the objective is to open delivery channels for the new product. The project is for a new product that the company wants to launch as soon as possible to test market readiness. Which delivery approach should the project manager recommend?

A predictive approach with an experienced project team.

An adaptive approach with clearly defined user stories.

An adaptive approach with loosely defined large epics.

A predictive approach with clear acceptance criteria.

In a hybrid delivery for a project, during an iteration review, a subject matter expert (SME) informed the team that new legislation will be published in two months that mostly will impact the project. What should the project manager do?

Ask the SME to provide details after the retrospective meeting

Discuss the change in the next sprint planning

Discuss the change in the next release planning

Ask the SME to provide details to the team in the next daily standup

An agile project started 6 months ago. Since the beginning of the project, there have been disagreements among team members regarding daily meetings since some of the team members are not available at the same time. The project manager is convinced an agile team should be self-organizing, and that meeting times should be worked out by the team. What should the project manager do?

Establish a team charter.

Recognize the team’s contributions.

Assign a team leader.

Establish a project schedule.

Which of the following is correct scenarios are impediments to which a scrum master should pay attention to Except?

A team member talking about a user story that is not on the scrum board…

All Options Correct

A technology that blocks agile capabilities…

A lack of team empowerment and an inability to self-organize…

A project manager is working on a unique project that is dissimilar to the project nature of the organization. The project manager is tailoring the artifacts for this new project. Who should determine which artifacts should be used in the project?

The project stakeholders.

The project sponsor.

The project manager, and to ONLY use standard project artifacts from the database.

The project manager and the project management team should select the appropriate artifacts for use in the specific project.

A project manager is assigned a 14 months long project. Before the start of the design phase, a competitor announces that they will release a similar deliverable in 6 months with fewer features and functionality… Which actions should the PM take next?

Modify the project management plan with an incremental approach

Discuss and review this external risk with the project sponsor

Evaluate the impact of incremental deliverables

B +C

An agile team wants to maximize the work delivered for the upcoming project that involves considerable product complexity. What should the project manager do to help improve the team’s collaboration approach?

Focus on the team’s engagement during the next retrospective meeting.

Meet with the HR department to ask for team support.

Follow the process of the most successful team in the organization.

Compare the team’s velocity with other teams in the organization.

A client has asked the project manager for the program status report. The project manager send the report and then realizes that they accidentally included another manager from the client’s organization on the email. Which approach should the project manager do?

Contact the other manager and ask them to delete the email

Inform the client and their supervisor about the mistake

Wait for the client’s feedback regarding the report

Resend the email to the client, excluding the other manager

In a complex project with several subcontractors, one subcontractor reports a likely delay in the schedule. This could affect the other subcontractors and impact their ability to deliver on time. What should the project manager do first?

Assess the schedule and update the risk register

Report the delay to all other subcontractors

Change the milestones and sequence of work

Escalate to senior management and the stakeholders

A project manager is working on a software developmentcontract. The project is halfway through a3-yearcontractwhen thereisachangein thepolitical landscape and 20% of the stakeholders are replaced. Almost immediately decisions become delayed, invoices go unpaid, and meetings become unmanageable. What tool would assist the project manager to better understand the new project landscape?

Communications analysis

Power distance analysis

Stakeholder analysis

D. Engagement analysis

Several components of an expensive manufacturing project have been returned by the customer. The customer is complaining that the quality of the components is poor and is concerned that, as a result, their products will be returned due to quality issues. The project manager is certain that quality has been maintaine What should the project manager communicate with the customer to help assure them that the project has produced quality products?

Show the customer the tolerance and control limits

Show the customer sample results from the current batch

Show the customer a sample history of quality

Show the customer the quality control measurements

A project engineer in country A is complaining about the sample received from the supplier in country B because the sample is not the correct length. During a telephone conference, the supplier checked the drawings and insisted that the measurement was accurate. What should the project manager do next?

Hire a company in country B to perform a quality check before shipment

Evaluate the procurement contract to determine the agreed upon specifications

Escalate the issue to the purchasing department for review

Add an additional task to cut the received part according to the specifications

اختبار ذاتي: دورة ادارة مشاريع PMP (نقابة المهندسين ) 150سؤال تحاكي الامتحان الدولي

السؤال 1 من 149